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IPSec VPN Failover Condition

Hello,

I have been trying to figure this out using the documentation but it seems that there's no reference to it.

There are 2 conditions in a Failover Group's Failover Action:

  • IF... Not able to Connect * (PING|TCP)...
  • AND... Not able to Connect (PING|TCP) on remote VPN Server
  • THEN shift to next active connection

I am uncertain as to what the first condition refers to (the asterisk *). I am assuming that the second condition is the actual public IP address of the remote server (or firewall).

My issue is that failover won't always happen with VPN configured for public clouds such as Azure or AWS. Their VPN gateway will most likely always reply but the tunnel sometimes go down and it seems like the XG does not realize it, hence the failover not happening.

It would make sense to me if one of the conditions was to test connectivity with an IP address on the other side of the tunnel.

Anyone else has encountered that issue?

Thank you



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