Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 3 replies
  • Answers 2 answers
  • Subscribers 28 subscribers
  • Views 1296 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Refresh AD groups

Pete Matthews


Hi,


I have removed a user from my "Remote Access" group within AD but this is not being reflected into my Sophos XG310 group membership.


Is there anyway to refresh the groups and memberships held on the XG from AD?

To add context, I have a user who has is now unable to log into the user portal with their credentials despite the password and username being correct. 

I'm running XG310 (SFOS 18.0.5 MR-5-Build586) 

Thanks



This thread was automatically locked due to age.
Parents Reply
  • 0 in reply to LHerzog

    if you have the user nested in groups you need to double check if the usergroup is reflected in the details of the user.

    Other case is to check if the user is accessing the portal from a (LAN) zone that is not yet allowed to access the portal.

Children