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Allow Starcraft II to run on XG SFVH (SFOS 18.0.4 MR-4)

Hi.  Even with settings set to allow all, this game won't run on XG.  As soon as switched to portable hotspot (bypass Sophos), game loads.  How do I get this game to run?

Current settings:

Source Zone/ Source Network

LAN/ Any/ all the time

Destination Zone/ Destination Network

WAN/ Any/ all the time

Web filtering, allow all, http scanning, unchecked, ftp scanning, unchecked

App control- allow all

IPS- none

Please help.



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  • Hello there,

    Adding to what has been mentioned and suggested, if you really need to use Web Filter, most likely you would need to create some Web exceptions, you can run the following command from the Advanced Shell of the XG 

    # service awarrenhttp:debug -ds nosync

    # less awarrenhttp_access.log | grep x.x.x.x (x.x.x.x IP of your computer)

    It should show you if something is being blocked. Also try creating a Firewall rule without any Web Filtering at all see if this works, you might need also to create a SSL/TLS exception rule if your are using DPI instead of Web Proxy.

    Regards,

  • Hi.  It turns out whether it's the setting above with everything allowed, makes no difference from having Web Filter set to No ads or Explicit content, Scan Https, Scan FTP, (both enabled),  Block very high risk (App control) and lantowan_general (IPS). 

    Either way, if I started the app, and leave it long enough, it will run eventually, maybe 3 to 5 minutes or so.  On the otherhand, once I connected it to portable hotspot bypassing the firewall, it starts almost immediately.  

    How do I begin troubleshooting this? 

    How do I "create a SSL/TLS exception rule if your are using DPI instead of Web Proxy."

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  • Hi.  It turns out whether it's the setting above with everything allowed, makes no difference from having Web Filter set to No ads or Explicit content, Scan Https, Scan FTP, (both enabled),  Block very high risk (App control) and lantowan_general (IPS). 

    Either way, if I started the app, and leave it long enough, it will run eventually, maybe 3 to 5 minutes or so.  On the otherhand, once I connected it to portable hotspot bypassing the firewall, it starts almost immediately.  

    How do I begin troubleshooting this? 

    How do I "create a SSL/TLS exception rule if your are using DPI instead of Web Proxy."

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