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Sophos XG 135 rev 3 Blocking all Firestick Traffic

Thank very much for taking the time to answer my question. I recently got an XG 135 rev 3. I am having issues with the firewall blocking all the traffic from my Amazon firestick I created a FW rule to allow all the traffic from the firestick but I think the rule is either wrong, or I am missing something else.

This a snip it of the traffic that it is always blocking.

Thank you for all the help.

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0 rfcat_vk over 4 years ago

Hi,

to,assist with debugging change the source network to network /24.

do you have a Nat rule?

ian
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0 rfcat_vk over 4 years ago

Hi,

to,assist with debugging change the source network to network /24.

do you have a Nat rule?

ian
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0 Gabe Guirola over 4 years ago in reply to rfcat_vk

Yes I do. I used the wiz and it created a nat and a loop back for some reason.

Loopback
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0 FormerMember over 4 years ago in reply to Gabe Guirola

Hi Gabe Guirola,

Thank you for reaching out to Sophos Community.

Loopback NAT rule won’t be required for internet connection.

Could you please take a packet capture on the firestick IP address and confirm whether traffic is being forwarded from the correct rule or not?

==> Go to Diagnostics > Packet capture

==> Use BPF string: host <firestick_IP>

eg: host 192.16.168.10

Also, please ensure that the Firestick rule is placed on top.
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0 Gabe Guirola over 4 years ago in reply to FormerMember
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