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Homematic IP / Sophos xg135

mathias dirks

Hello

 

We have in our company network an firewall names : „Sophos xg135“

 

We like to install an automatic climate control system from Homematic IP . These system needs an internet connection to an cloud server.

 

But we found out that our firewall blocked the connection to and from cloud.

 

We recived information from manufactor of homematic IP system :

For smooth operation of the Homematic IP system, communication must be continuously possible via the following TCP port:

  • Communication between HAP and Cloud: 9292 and 43439
  • Communication between Smartphone app and Cloud: 6969, 8888 and 48335

However, if no connection can be made to the cloud, check whether you have blocked BitTorrent in the access profile of your router (your Fritzbox).

For any specific questions on router settings, please contact your internet provider or the router manufacturer.

 

 

It is possible that you can send us an instruction how to open these ports for our homematic ip system ?

 

Thank you



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  • FormerMember
    0 FormerMember

    Hi ,

    Thanks for reaching out, and welcome to the Sophos Community! 

    Is web filtering or application control configured on LAN to WAN firewall rule? If yes, try to create a new LAN to WAN firewall rule without any filtering on top of all the firewall rules, and add Homematic IP in the source network and any destination network. 

    Thanks,