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Control Center interface issue

Bill Roland

I logged into XG yesterday to do something and noticed my Interfaces icon was showing orange.  According to the help page this means "Warning 50% or less WAN links are down.  Click the icon to see details of the WAN links."

So I clicked it.  It then takes me to a page that shows all my interfaces are up and all WAN gateways are up and green.  Just for grins and giggles I went to the diagnostics page and confirmed I could ping out on every interface I have.  

What am I missing here?



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  • +2 verified

    Just to wrap this up, as I sort of suspected this issue magically solved itself.  I have screen shots of the interfaces before and after and absolutely nothing is different in the GUI in terms of IP addresses/gateways, it just decided for some reason that everything was now fine.  As I stated I always had full connectivity but for some reason the Control Center interface thought I was missing an IP address on an IPv6 interface even though I did(do).

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  • FormerMember
    0 FormerMember

    Hi Bil, Thanks for reaching out to Sophos Community.

    It's not always the WAN links that cause the Interface to show as orange. It can be any interface that is down or configured with an IP but unplugged. 

    Go to Network > Interface to check and verify it. 

  • 0 in reply to FormerMember

    No interfaces are down and none are not configured with an IP.  All three interfaces (LAN and 2 WAN) are static IPs and have been configured this way for months, for some reason between Friday and yesterday XG now just shows a warning for no discernable reason.  

  • 0 in reply to Bill Roland

    Not just yours, mine was sending  emails about random link failures lasting for some minutes, but the users continued on without any issues. It was only the IP4 part, IPv6 was fine.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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  • 0 in reply to Bill Roland

    Not just yours, mine was sending  emails about random link failures lasting for some minutes, but the users continued on without any issues. It was only the IP4 part, IPv6 was fine.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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