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Sophos XG210 MR4 OTP Token with AD authentication - error 17705 and 17711

Stephan Bückert

Dear community,

i got some problems with Sophos XG210 MR4. I created a new AD user for testing, activated OTP and assigned the testuser to it. I got a new hardware token i integratet and assigned to the testuser.

Now i done some testing, testuser can authenticate in userportal and SSL VPN with OTP options off. With activated OTP options for userportal and SSL VPN, there is some authentication error = log shows error code 17705 or 17711.

Livelog:

"User tb*** failed to login to MyAccount through Local,AD authentication mechanism because of wrong credentials" = 17705 in userportal

"User tb*** failed to login to SSLVPN through Local,AD authentication mechanism because of wrong credentials" = 17711 via VPN SSL

I already installed ca authority on my domaincontroller and set ad port to 636...

Any ideas if i can test any different?

Thanks in advance Slight smile



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