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The NAT process appears to have a bug

Hi folks,

recently with the aid of Prism I was able to resolve the creation of a hairpin NAT.

I was investigating the logviewer entries for some of the devices and found what I think are a couple issues?

1/. some entries have a src_tran_port with a value and others have 0.

please see the coloured lines in the text below

  • src_ip="10.10.10.13"
  • src_country="R1"
  • dst_ip="17.253.116.253"
  • dst_country="TWN"
  • protocol="UDP"
  • src_port="123"
  • dst_port="123"
  • packets_sent="1"
  • packets_received="0"
  • bytes_sent="76"
  • bytes_received="0"
  • src_trans_ip="10.10.10.1"
  • src_trans_port="0"
  • dst_trans_ip="10.10.10.5"
  • dst_trans_port="0"
  • src_zone_type="LAN"
  • src_zone="LAN"
  • dst_zone_type="LAN"
  • dst_zone="LAN"
  • con_direction=""
  • con_event="Stop"
  • con_id="49707584"
  • virt_con_id=""
  • hb_status="No Heartbeat"
  • message=""
  • appresolvedby="Signature"
  • app_is_cloud="0"
  • src_ip="10.10.10.13"
  • src_country="R1"
  • dst_ip="17.253.66.125"
  • dst_country="AUS"
  • protocol="UDP"
  • src_port="123"
  • dst_port="123"
  • packets_sent="1"
  • packets_received="1"
  • bytes_sent="76"
  • bytes_received="76"
  • src_trans_ip="10.10.10.1"
  • src_trans_port="48"
  • dst_trans_ip="10.10.10.5"
  • dst_trans_port="0"
  • src_zone_type="LAN"
  • src_zone="LAN"
  • dst_zone_type="LAN"
  • dst_zone="LAN"
  • con_direction=""
  • con_event="Stop"
  • con_id="978939648"
  • virt_con_id=""
  • hb_status="No Heartbeat"
  • message=""
  • appresolvedby="Signature"
  • app_is_cloud="0"
  • Which to me seems odd?

2/. the firewall/Nat rule seems to break and cause packet corruption causing many devices to retry NTP lookup many times and other devices to send requests and receive 0 bytes returned. I reset the rules by changing the destination to an internal network, save it, then restore the original any, save it and the firewall/NAT rule works again for about 12 hours,

What is the cause and then how do I permanently fix the issue?

Ian



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