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XG135 web problems only on two laptops

Stefano Sorrentino

Dear all,

someone can help me to understand what i missed?

The whole company is working fine, but, i was working on two new laptop and only this two didn´t reach some internet websites (youtube, spotify, soundcloud and similar),

At the beginning, as also you can notice from the tipology of the websites, sound like a web filter problem, but also with a specific rule on the firewall with the webfilter "allow all" i have the same problem.

on the logs i have, randomly, this:

but on the config the Spoof control is deactivated.

as config i have two XG135 in HA config with the (SFOS 18.0.4 MR-4)

Some one have some tip?



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  • +1

    So, we were able to identify that there is another router that also acts as NAT in front of the Sophos XG.  The current config is Double-NAT, from what I could tell, and there is an issue with that box - not the Sophos.  We've discussed about changing the box mode to passtrough/bridge mode, or look at the configuration to see if there is anything preventing unknown devices traffic to pass.

    Please, let me know how this plays out.

    Kind Regards,

    Regis

Reply
  • +1

    So, we were able to identify that there is another router that also acts as NAT in front of the Sophos XG.  The current config is Double-NAT, from what I could tell, and there is an issue with that box - not the Sophos.  We've discussed about changing the box mode to passtrough/bridge mode, or look at the configuration to see if there is anything preventing unknown devices traffic to pass.

    Please, let me know how this plays out.

    Kind Regards,

    Regis

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