Website not accessible via Firewall XG

It is a parked domain which you might've blocked.

Ian

Hi ian, Thanks for your reply.

Unfortunately, it's not.  we don't have or set any parked domain.

I found that it could be NAT issue. will check it out and troubleshoot after off work later.

Any others possibility? Thanks man.

Hi Charles Ng1,

The URL is accessible only on HTTPS == https://www.daimler.com

Did you find any denied logs in log viewer under web filter/IPS?

I'd suggest allowing all sub-domains as well. They can be found from the browser's Developers tolls > Security option.

You can check the packet flow by following the below steps.

==> Login to SSH > 4. Device Console

console> tcpdump 'host 141.113.99.106

or

console> tcpdump 'host www.daimler.com

==> Try to browse the website with https://www.daimler.com URL and share the first 6-7 lines here or via PM.

Could you please also take an observation with a plain LAN to WAN firewall rule with no web/app restrictions?

Hi Charles Ng1,

The URL is accessible only on HTTPS == https://www.daimler.com

Did you find any denied logs in log viewer under web filter/IPS?

I'd suggest allowing all sub-domains as well. They can be found from the browser's Developers tolls > Security option.

You can check the packet flow by following the below steps.

==> Login to SSH > 4. Device Console

console> tcpdump 'host 141.113.99.106

or

console> tcpdump 'host www.daimler.com

==> Try to browse the website with https://www.daimler.com URL and share the first 6-7 lines here or via PM.

Could you please also take an observation with a plain LAN to WAN firewall rule with no web/app restrictions?

Hi Yash,

Thanks for your info.

Sorry for late as due to Covid19 restriction back to office.  I have PM you the result

Regards,

Charles Ng