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System backup and notification emails fail after migration from V17 to V18

FormerMember
FormerMember

Hi everyone. I've noticed some others have had this problem but the suggested solutions didn't help sadly.  Has anyone else had any issue after migrating from V17 to V18 getting notifications and backup emails to function? I noticed today that my scheduled backup had not sent and when checking the log, I see an error that the email has been accepted by the device and is queued for scanning. Test email function causes the same error. I verified that my email settings migrated and it looks like everything is alright in that regard. I'm using Gmail. Any ideas? Thanks.



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  • FormerMember
    0 FormerMember

    Just a follow up for anyone who might be curious. My backup and test Emails started working all of the sudden. Perhaps one of the needed services was hung temporarily (I didn't get a chance to dig into it that far), but in any case for the moment things seem to be normal. Odd to be sure, but if someone might be having the same problem and everything else checks out, perhaps the same will happen for you too.

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  • FormerMember
    0 FormerMember

    Just a follow up for anyone who might be curious. My backup and test Emails started working all of the sudden. Perhaps one of the needed services was hung temporarily (I didn't get a chance to dig into it that far), but in any case for the moment things seem to be normal. Odd to be sure, but if someone might be having the same problem and everything else checks out, perhaps the same will happen for you too.

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  • Those emails will be generated and hand over to the MTA (local email service). So if you say, its working for the handover, looks like the MTA service was not able to procees the email. 

    Generally speaking, i am recommending Central for Alert + Backup management. There are many advantages plus its for free.