Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 8 replies
  • Answers 2 answers
  • Subscribers 27 subscribers
  • Views 2692 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Walled garden not working as expected

njabi

Hi folks,

I want to use my Hotspot based on vouchers where I can force a number of clients to automatically skip entering a voucher key.

Running v18.0.4 I see an option in 'Hotspot settins' named 'Walled Garden' where help section tells me:

To specify networks that can be accessed by users who do not pass authentication, click Add new item, select networks or hosts, and click Apply.

I tried with fixed MAC-Adress and fixed IP-Adress (while reserved this on the DHCP for a specific client), but after connecting to the hotspot the voucher still needs to be entered before accessing desired network ressources.

Any suggestions?



This thread was automatically locked due to age.
Parents
  • 0

    Hello Njabi,

    Thank you for contacting the Sophos Community!

    Can you try creating a firewall additional to the one the Hotspot creates automatically with source Zone as Wifi and Destination Zone (the zone where the Networks you are entering in the Walled Garden are located) and Destination Network = The Networks/IPs/URLs that should have access according to the Walled Garden

    Regards,

  • 0 in reply to emmosophos

    Hi Emmanuel,

    thanks for your reply. Tried that before without success Disappointed
    WIFI - ANY to WAN any any

  • 0 in reply to njabi

    Hello Njabi,

    Thank you for the follow-up.

    If you confirmed you also have the NAT rule for this traffic, and is still nor working please open a case with support and send me the Case ID, so I can follow-up.

    When opening the case, please provide a screenshot of 

    1. Default Firewall Rule created by the hotspot

    2. Additional Firewall rule created for the Wifi to WAN or LAN zone

    3. NAT rule for the Additional Firewall rule

    4. Hotspot configuration

    5. Walled Garden Allowed hosts/networks 

    Regards,

Reply
  • 0 in reply to njabi

    Hello Njabi,

    Thank you for the follow-up.

    If you confirmed you also have the NAT rule for this traffic, and is still nor working please open a case with support and send me the Case ID, so I can follow-up.

    When opening the case, please provide a screenshot of 

    1. Default Firewall Rule created by the hotspot

    2. Additional Firewall rule created for the Wifi to WAN or LAN zone

    3. NAT rule for the Additional Firewall rule

    4. Hotspot configuration

    5. Walled Garden Allowed hosts/networks 

    Regards,

Children
No Data