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Sophos xg125 VOIP no incoming calls

Hello,

I am having trouble with Sophos xg125, the IT guy abruptly quit after issues with a manager(not important) and today we are not able to recieve incomming calls. 

We can still make outgoing calls but when you call any of the numbers it rings once and then goes silent.

2021-02-17 13:22:55
Invalid Traffic
Denied
0
Port1
192.168.1.52
60915
443
TCP
0
01001
Open PCAP
Could not associate packet to any connection.
Firewall
2021-02-17 13:22:54
Invalid Traffic
Denied
0
Port1
192.168.1.52
60913
443
TCP
0
01001
Open PCAP
Could not associate packet to any connection.

Is what the log shows, anyone able to help. This is the first time I've used this and I have done some googling to no avail.



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