Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 5 replies
  • Answers 1 answer
  • Subscribers 29 subscribers
  • Views 580 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG310 FW is not getting Register

Fahad Khalid

I am trying to contact support team. 

generating ticket 03630068

but still not getting support.

when I send email. I got reply "This email submission has NOT resulted in a case being generated."

what is this ?

how to contact support. 
we are feeling very bad for this type of response. we need support and not getting support.

My FW XG310r2 is not getting register. Time is 100% ok. 



This thread was automatically locked due to age.
Parents
  • 0

    Check the /log/licensing.log on the XG appliance to get a reason for the registration failure. Could be sophos backend related or a setup issue on your end. 

    __________________________________________________________________________________________________________________

Reply
  • 0

    Check the /log/licensing.log on the XG appliance to get a reason for the registration failure. Could be sophos backend related or a setup issue on your end. 

    __________________________________________________________________________________________________________________

Children
No Data
Cookie Information Banner