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WiFi Intermittent on XG105w v17MR15

Gerry Morley

Hi all

Anyone experiencing internmittent WiFi SSID drops on XG105W devices or similar?

Before we upgraded to MR15 this was an issue and the same after the update.

Sophos support are shockingly bad and never call us back though they say they will. 

Multiple reboot tried. Support changed a few settings but no joy so far. Tested with multiple devices and locations but same issue.

Ticket ID is  03563075



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  • FormerMember
    0 FormerMember

    Hi ,

    We apologize for any inconvenience you have experienced. I've alerted the support management about your case and added internal notes on your case.

    Did you mean the SSID disappears and users can't see the SSID? 

    If possible, please share configuration screenshots with us.

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi ,

    We apologize for any inconvenience you have experienced. I've alerted the support management about your case and added internal notes on your case.

    Did you mean the SSID disappears and users can't see the SSID? 

    If possible, please share configuration screenshots with us.

    Thanks,

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