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Anybody use Starlink?

I have several clients on the outer fringes of service starting to get accepted into the Starlink Beta program. When I tried to run it into the XG Firewall (115) it would not talk to the ISP. I tried everything I could think of to get it to operate, then I ultimately replaced the XG Firewall with an Untangled firewall and connected with no issue. I have another client right now with an XG Firewall who just got Starlink and it appears we may have the same issue. Anybody have any experience to lend me here?

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0 rfcat_vk over 4 years ago

Hi,

what is the connection method?

Ian

XG115W - v19.5.1 mr-1 - Home

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0 Casey Luchsinger over 4 years ago in reply to rfcat_vk

It's suppose to be DHCP from the Starlink ISP, it just won't resolve through the XG firewall
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0 rfcat_vk over 4 years ago in reply to Casey Luchsinger

Hi,

Have you setup the XG WAN interface for DHCP and does Starlink use VLANs as part of its configuration?

Ian

XG115W - v19.5.1 mr-1 - Home

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0 Casey Luchsinger over 4 years ago in reply to rfcat_vk

The Interface is set up for DHCP. As for Starlink, I can't really say there's almost no information about the service. Literally all you get is a single piece of paper with pictures on how to plug the dish in. There's no text or contact information anywhere.
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0 rfcat_vk over 4 years ago in reply to Casey Luchsinger

Check that you have enabled auto negotiate.

Ian

XG115W - v19.5.1 mr-1 - Home

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0 Casey Luchsinger over 4 years ago in reply to rfcat_vk

Yes, Auto-negotiate is enabled.
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0 rfcat_vk over 4 years ago in reply to Casey Luchsinger

networking details are very sparse if available at all. You could try putting an analyser between the modem and the dish to see what protocols are used?

Ian

XG115W - v19.5.1 mr-1 - Home

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0 rfcat_vk over 4 years ago in reply to Casey Luchsinger

networking details are very sparse if available at all. You could try putting an analyser between the modem and the dish to see what protocols are used?

Ian

XG115W - v19.5.1 mr-1 - Home

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0 Casey Luchsinger over 4 years ago in reply to rfcat_vk

I think the modem is built into the dish, so I can't get in between them, again not a lot of details on the product, but it looks like there's just a big-ass power injector on this side. Starlink has their own router, which is totally locked down, or you can bypass it and plug straight in. Again, I've got it working flawlessly on an untangled firewall device, just Sophos has been my problem.
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0 rfcat_vk over 4 years ago in reply to Casey Luchsinger

Hi,

the dish requires its own power supply to drive the directional motors/receivers, the modem is a seperate device from what I can see.

What does untangle show as the connection method, I suspect it will be IPv6 which XG cannot handle without an IP4 basic connection.

Ian

XG115W - v19.5.1 mr-1 - Home

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0 Casey Luchsinger over 4 years ago in reply to rfcat_vk

Unless the modem's built in the PoE injector. That's all there is other than it's own router. I can pull a public IP if I plug straight into it.
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