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XG Firewall Light Touch Configuration Not Working

When we attempt to boot the device to the configuration file we get an error that states An Operating System wasn't found. This message is displayed on an external monitor plugged into an XG115 firewall. We've tried different USB key brands formatted as both NTFS and FAT32. We have tried different USB ports on the device as well. Without the usb key installed, the device boots without issue.



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