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USB installation succeeds but boots into BIOS

Motherboard: Asrock B460M
SSD: WD SN550 NVMe

I used DD to write the sophos xg ISO to a 16GB Usb drive. I booted into that and went through the whole installer. Everything said OK.

At the end of the install it says remove installation media and reboot. I removed the USB drive then enter Y. System rebooted, flashed a black screen then went straight into the BIOS. No error, no messages at all.

Can someone please help me?



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  • Hi,

    the motherboard is a bit of an overkill. Your issue is more than likely one of the onboard NICs is not supported eg I219 If you ad another NIC, not 219 based .

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • Ha, the CPU is a bit of an overkill, I5-10600K.

    I just grabbed an x520-da2 and after install it still does not boot, and instead goes straight into BIOS.

  • Hi Jason,

    is the SSD in connected as a normal disk drive or connected through a specific motherboard connection. Try substituting a normal disk. I have always had trouble with Asrock motherboards and installing XG, their internal timer is different to other motherboards and does the bios install in default mode not UEFI and finally I assume it is a home version of XG you are using?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • Yes, Home edition.

    The WD SSD is an NVMe drive through the motherboards M.2 slot. It is recognized in the BIOS.

    I'll grab a sata samsung SSD and see if that works

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