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Peer to Peer telephone system gets disconnected when i connect sophos xg230

Timothy Wanume

Hi

I hope someone can help

I have installed Sophos XG230 but when i connect it to the network, the telephone system of branch 2 which is connected via peer to peer goes off

Kindly assist



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  • 0

    A request for help like this requires a lot more information about your XG configuration.

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Sophos XG230 is in Bridge mode

  • 0 in reply to Timothy Wanume

    Firstly, you need to identify what is failing eg review logviewer for the access of your PABX.

    What is the external address of each PABX and what would make them contact the main office PABX?

    Then you create the firewall rules covering the ports and sites.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to Timothy Wanume

    take the firewall log (log-viewer) and set the filter (search-field) to IP of telephone. try a call and check allowed/blocked packets.

    I think (if your phones connect directly to other phones) you will see dynamically used high-ports from RTP.

    Note: First set a time-range within logviewer before setting other filters ... otherwise search may need a lot of time.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

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  • 0 in reply to Timothy Wanume

    take the firewall log (log-viewer) and set the filter (search-field) to IP of telephone. try a call and check allowed/blocked packets.

    I think (if your phones connect directly to other phones) you will see dynamically used high-ports from RTP.

    Note: First set a time-range within logviewer before setting other filters ... otherwise search may need a lot of time.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

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