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Block page not showing for VPN users

Hi,

When a VPN user attempts to access a blocked webpage they are not presented with the captive portal/blocked webpage message, the page just times out instead. I have enabled the captive portal on the LAN and VPN zones under Device Access. The strange thing is that if a non-vpn user (device in the LAN) tries to go to a blocked website, the blocked webpage message is shown.I can see the URL redirecting to the firewall FQDN:8090/.../webcat but it still times out.

I've tried unticking the "Match known users" box in the policy too, but still doesn't work. I have noticed that port 8090 to the internal firewall interface is being blocked, but despite adding in a rule to allow port 8090 from vpn users subnet to the firewall IP, it still doesn't work and shows as blocked. Policy tester doesn't find a matching policy either, but it's definately there and right (I think).

Google has been hepful, but I just cannot get this to work.

Any help is greatly appreciated!

Mike



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