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Dynamic MAC - apple devices

We have done IP-USER-Mac address bindings in most of our customer's site and recently we are facing USER login credentials problem due to Dynamic MAC Address Change in recent upgraded Apple devices.

But customer wants to have MAC address bind with their USER name which is to be STATIC.

Can you please help me how to resolve the problem?



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  • Hi,

    it is only an issue when using wifi and you will have to disable the hide MAC address function. If you have a server with the Apple management functions you could send an instruction to the Apple devices disabling the hide MAC address function.

    It is a pain because you will need to perform the action after every upgrade or return to the office.

    Ian

    XG115W - v19.5.1 mr-1 - Home

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  • Hi

    thanks for the details. I will check it up with the customer and let you know ....

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