XG330 : Very high cpu usage for Garner service??

Question

Hello, 
 
 we have a very high CPU usage from the process Garner, i don't find any information about it, do you know which service is behind it? 
 
 Thank you!

Vishal_R · Accepted Answer

Hi Julian Cast : Thanks for sharing the snapshot. Is Device having any syslog configuration ? If yes is it reachable from XG? Can you check garner.log file to see there is any suspected logs there ?

XG Log file guide:

https://support.sophos.com/support/s/article/KB-000038142?language=en_US

LuCar Toni · Answer

Garner is basically the reporting daemon. So it looks like, you have a high volume of reports or a broken database. 
 Can you check, if your reports (Logviewer / Reporting) on box works? 
 If there are no reports anymore, check the log size: https://support.sophos.com/support/s/article/KB-000035777?language=en_US 
 Try to restart the daemon.

XG330 : Very high cpu usage for Garner service??

Top Replies