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STAS Logging out too soon

I have implemented STAS however it appears to be signing users out after a few minutes (2-30 minutes). This is despite the following settings:

Authentication -> STAS in Web GUI:

Enable user inactivity = ON
Inactivity timer = 600 minutes
Data transfer threshold: 100 byes

Authentication -> Web authentication in Web GUI:

Sign out user = When user inactive
Traffic flow required to consider user inactive = 100 byes in 600 minutes

STAS software on DC -> Logoff detection settings:

Enable logoff detection = disabled
Dead entry timeout = 10 hours

Any ideas would be appreciated. 



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