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XG firewall with v18.0.4-MR4 white page on Sophos Central

In my Central account I have 5 firewalls.  The two I have upgraded to MR4 will present an all white page when trying to manage the firewalls.  They previously connected fine. 

One of the other firewalls is on V18.0.3-MR3 and works normally.

Locally I can manage both firewalls.

Any assistance would be appreciated.  



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Top Replies

  • Hi John,

    Did you get a chance to review workaround suggest in my previous reply?

    There is one issue found in v18.0.4-MR4 that if login disclaimer is enabled on the XG Firewall, we can't access it through Sophos Central. 

    Workaround: Disable login disclaimer inHi John,

    There is one issue found in v18.0.4-MR4 that if login disclaimer is enabled on the XG Firewall, we can't access it through Sophos Central

    Workaround: Disable login disclaimer in the XG Firewall and verify. 

    Jump to answer
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