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IPSEC Failover group not created

Hello,
After I set up the ipsec failover group I got a message
"The operation wil take time to complete. The status can be viewed from the "Log viewer" but nothing created in the end."
Failover group is empty:
The sophos support stop responding, we feel angry about that and we start thinking to move to watchguard or fortigate next year.


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