Configuring a default gateway breaks most web connectivity - XG in bridge mode

Question

Hi, 
 
 I am using Sophos XG Firewall in bridge mode, and if I setup one of the ports into the WAN zone and point it to the gateway for the network, or setup a default route to the gateway for the network, I can no longer web to most websites or internal gear. its the most bizarre thing. I need Sophos to be able to see the internet so it can properly categorize traffic in the web filter, however, anytime I setup the default gateway it breaks everything. I currently have the ports in the bridge both configured in the LAN zone, and this allows the web connections to work (unless I configure a static default route). Im lost for answers here, any advise would be appreciated.

Andrew Palumbo · Answer

All, 
 
 This is most definitely a software bug in the latest release. I booted the box into version 17.5 (it was whatever I had on the VM host prior to the upgrade during initial setup) and everything works as expected. If someone has where I can report this bug, ill report it. For the time being I will be sticking with this release.

rfcat_vk · Answer

Hi, 
 are you a home or business user? if business user you can create a case in the portal otherwise it is as you have done in these forums. 
 Ian