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Captive Portal and DNS not working on MPLS

Nii Armah

Hello,

please I am unable to open captive portal across mpls network. I do not know whether it is a dns issue. However I can access captive portal on the LAN network. 

Any help on our I can make the portal open on the WAN network?

kindly assist.

thank you.



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  • 0

    Hello Nii,

    Thank you for contacting the Sophos Community!

    What is it you are trying to achieve?

    Are you seeing traffic from the MPLS network reaching the XG where the Captive Portal is configured?

    Regards,

  • 0 in reply to emmosophos

    I want to authentication users at the branch office using the head office XG captive portal. I have one firewall at the head office and a centralized internet connectivity so the branch office connects to the head office through MPLS to the XG for the internet.

    I can access the captive portal in the head office LAN but captive portal will not open in the branch office using mpls. I have applied the rules rules.

    Please did I miss something?

  • +1 in reply to Nii Armah

    Hello Nii,

    Thank you for the follow-up!

    What is the Firewall at the BO?

    Are you able to resolve the FQDN of the Captive Portal from a computer behind the BO?

    Did you enable the Captive Portal for the Zone of the MPLS?

    If you do a packet capture from the HQ GUI on the 8090 port, do you see the traffic arriving to the HQ?

    Regards,

Reply
  • +1 in reply to Nii Armah

    Hello Nii,

    Thank you for the follow-up!

    What is the Firewall at the BO?

    Are you able to resolve the FQDN of the Captive Portal from a computer behind the BO?

    Did you enable the Captive Portal for the Zone of the MPLS?

    If you do a packet capture from the HQ GUI on the 8090 port, do you see the traffic arriving to the HQ?

    Regards,

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