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Sophos XG issues with Insteon Hub

uncled15

I have been using the UTM for years and recently upgraded to the XG due to my license count quickly approaching 50...

Everything has been fine on XG and I have even noticed much better performance, particularly wireless.

Reason for my post is I noticed that my Insteon Hub which controls my smart light switches and various other smart devices is unable to connect to it's cloud service. I did not have to create any rules previously in UTM and there are minimal entries in the XG log all being allowed so I am really at a loss here and hoping someone else has already encountered this.

Any help would be appreciated (I am running v18.0.3)



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    Hello uncled15,

    To add to what our great collaborators rfcat_vk and LHerzog had mentioned. 

    Try creating a Firewall rule with the IP of this specific Hub, and within the Firewall rule itself click "Create linked NAT rule" and in the new window, change the Translated Source (SNAT) to MASQ.

    Regards,

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  • 0

    Hello uncled15,

    To add to what our great collaborators rfcat_vk and LHerzog had mentioned. 

    Try creating a Firewall rule with the IP of this specific Hub, and within the Firewall rule itself click "Create linked NAT rule" and in the new window, change the Translated Source (SNAT) to MASQ.

    Regards,

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