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Sophos XG issues with Insteon Hub

uncled15

I have been using the UTM for years and recently upgraded to the XG due to my license count quickly approaching 50...

Everything has been fine on XG and I have even noticed much better performance, particularly wireless.

Reason for my post is I noticed that my Insteon Hub which controls my smart light switches and various other smart devices is unable to connect to it's cloud service. I did not have to create any rules previously in UTM and there are minimal entries in the XG log all being allowed so I am really at a loss here and hoping someone else has already encountered this.

Any help would be appreciated (I am running v18.0.3)



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  • 0

    Hi,

    make a rule at the tope of your firewall list

    source LAN network your hub IP destination wan network any service any log, also enable ether web policy allow all and tick proxy this will capture the URLs your hub uses.

    The in logviewer review the firewall report with a filter on your hub IP address and see which ports it uses.

    From there you can build a firewall rule covering the ports.

    Ian

  • 0 in reply to rfcat_vk

    I have tried both of the following to no avail, I can see in the log viewer that Denies are happening with Rule type 0 for "Invalid Packet" and "Invalid TCP state" and then the next entry will be the same IPs and ports and be Allowed which is very confusing...

    Guess I am heading back to UTM as firewall / NAT rules are a mess in XG...

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  • 0 in reply to rfcat_vk

    I have tried both of the following to no avail, I can see in the log viewer that Denies are happening with Rule type 0 for "Invalid Packet" and "Invalid TCP state" and then the next entry will be the same IPs and ports and be Allowed which is very confusing...

    Guess I am heading back to UTM as firewall / NAT rules are a mess in XG...

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