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Exchange Active Sync Problem with Sophos XG V18

Tobias Jaux

Dear,

We currently investigate problems with Exchange Active Sync after upgrading to V18 in Sophos XG.

Before the upgrade, sending with any client that has configured an email-adress was able to send with no problems.


After upgrading, we can send normal emails, but if attaching a picture, iOS for example says, that the server has declined the mail for beeing to big (even though the size is definitely not a problem).

Does anyone else have these problems?

Best wishes,
Tobias



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  • FormerMember
    0 FormerMember in reply to Ch Waxenberger

    Hi ,

    This seems to be related to an ID (NC-62805) that has been resolved with the workaround provided by our development team. I would request you to open a support case with a reference ID (NC-62805), and please share your support case number with me so that I can help with the follow-up.

    Thanks,

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