Thread Info
  • State Not Answered
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 6 replies
  • Subscribers 28 subscribers
  • Views 815 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Also problem rebooting XG330 with SFOS18.0.3 MR-3

Erik Oord

Hello,

We also having problems randomly rebooting XG330 with SFOS18.0.3 MR-3.

This happens in HA and Standalone setting.

No help from Sophos so far.

Does anybody already have a work around?

Restarting 2 a 3 times a day.

Thanks



This thread was automatically locked due to age.
Parents
  • 0

    Hello Nico,

    Unfortunately we are still waiting for a Sophos engineer to fix this problem.

    No fix so far and contact and support is very bad so far from Sophos.

    We escalated by sevaral persons, but still poor support.

  • 0 in reply to Erik Oord

    Hello Erik,

    It seems like your last interaction was yesterday, but a couple of days ago the engineer found what might be pointing to an issue with DHCP relay.

    Seems your client has removed the DHCP relay and created a new DHCP pool in the XG, and you are monitoring at the moment.

    Regards,

Reply
  • 0 in reply to Erik Oord

    Hello Erik,

    It seems like your last interaction was yesterday, but a couple of days ago the engineer found what might be pointing to an issue with DHCP relay.

    Seems your client has removed the DHCP relay and created a new DHCP pool in the XG, and you are monitoring at the moment.

    Regards,

Children
No Data