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Firewalls lost connection to Central

Ben@Network

Hello Commnity,

today many (but not all) Firewalls lost the connection to Sophos Central. The firewalls works very well and they are manageable with Sophos Central. This happens about 12:25 CET. Has anybody the same issue?

Regards,

Ben



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  • +1

    Hi Ben, thanks for reporting. We are investigating the cause. It appears to have been triggered by a maintenance task, and as a result has caused the status to be shown incorrectly for some firewalls. SSO to should still be working, and you should still be able to perform other management tasks from Central, just the status is currently incorrect. We are still investigating, and can update once we have more info about the cause and resolution. 

  • +1 in reply to AlanT

    Hi Alan,

    now all firewalls shown as "synchronized" in Sophos Central again.

    Ben

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