Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 10 replies
  • Subscribers 30 subscribers
  • Views 3776 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Firewalls lost connection to Central

Ben@Network

Hello Commnity,

today many (but not all) Firewalls lost the connection to Sophos Central. The firewalls works very well and they are manageable with Sophos Central. This happens about 12:25 CET. Has anybody the same issue?

Regards,

Ben



This thread was automatically locked due to age.
Parents
  • 0

    Hi Harsh,

    the ssod service is stopped.

    SG125_XN01_SFOS 18.0.3 MR-3# service -S | grep ssod
    ssod                 STOPPED

    This is the log:

    Nov 19 12:58:29.232 *****************************
    Nov 19 12:58:29.236 Starting ssod
    Nov 19 12:58:29.236 *****************************
    Nov 19 13:10:36.904 err [0000004154705664] Wait for channel failed. Channel not found
    Nov 19 13:10:36.904 err [0000004154705664] Failed to accept connection from listener: Connection reset by peer
    Nov 19 13:20:47.916 err [0000004154705664] Wait for channel failed. Channel not found
    Nov 19 13:20:47.916 err [0000004154705664] Failed to accept connection from listener: Connection reset by peer
    Nov 19 13:30:58.917 err [0000004154705664] Wait for channel failed. Channel not found
    Nov 19 13:30:58.917 err [0000004154705664] Failed to accept connection from listener: Connection reset by peer
    Nov 19 13:41:09.900 err [0000004154705664] Wait for channel failed. Channel not found
    Nov 19 13:41:09.900 err [0000004154705664] Failed to accept connection from listener: Connection reset by peer
    Nov 19 13:41:10.331 *****************************
    Nov 19 13:41:10.331 ssod stopped
    Nov 19 13:41:10.331 *****************************

    How can I restart the service?

    Regards,

    Ben

  • FormerMember
    0 FormerMember in reply to Ben@Network

    Hi Ben@Network,

    Please run the following command: service ssod:start -ds nosync 

    Let me know if that makes any difference. 

    Thanks,

  • 0 in reply to FormerMember

    no, it makes no difference. The Central console shows 8 of our 27 firewalls are last seen x hours ago. But we can manage the firewalls and I was able to push objects to the "offline" firewalls.

Reply Children
No Data