XG "blocking" Google Chrome downloads & updates

Question

We recently installed an XG210 firewall (18.0.3 MR3) and are now seeing issues downloading and updating Google Chrome. Adding a Web exception solves the issue (per this thread: https://community.sophos.com/xg-firewall/f/discussions/110782/sophos-xg-blocking-chrome-download), however we'd like to ensure this is enabled on all of our customers' firewalls before we deploy them. Is there a way to set this exception in a global template via Sophos Central Partner dashboard?

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FormerMember · Answer

Hi Levi Millington , 
 Thank you for reaching out to the Community! 
 To manage the XG firewalls through the Sophos Central Partner Dashboard, you have to follow the steps outlined in the following KBA: 
 
 Sophos XG Firewall: How to manage a device in Central Firewall Manager 
 
 You should be able to push a custom configuration template to a single firewall or a group of firewalls; check out the following KBA for more info: 
 
 Sophos Central Firewall Manager: How to configure Sophos XG Firewall using a template 
 
 Thanks,