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DELL Pcs / laptops - SSL VPN stopped working.

David Harrison1

Hi all, 

we have a number of PCs that have stopped working on VPN. 

they initially connect and go green, then about 10 seconds later, they hang at Red / Orange.

only just stopped working.. has been fine for months..

Thu Nov 05 13:25:40 2020 C:\Windows\system32\route.exe ADD 194.207.146.67 MASK 255.255.255.255 192.168.1.254
Thu Nov 05 13:25:40 2020 ROUTE: route addition failed using service: The object already exists. [status=5010 if_index=19]
Thu Nov 05 13:25:40 2020 Route addition via service failed
Thu Nov 05 13:25:40 2020 Initialization Sequence Completed
Thu Nov 05 13:25:40 2020 MANAGEMENT: >STATE:1604582740,CONNECTED,SUCCESS,10.81.234.29,194.207.146.67,8443,192.168.1.179,49791
Thu Nov 05 13:26:04 2020 read TCPv4_CLIENT: Connection timed out (WSAETIMEDOUT) (code=10060)
Thu Nov 05 13:26:04 2020 Connection reset, restarting [-1]
Thu Nov 05 13:26:04 2020 SIGUSR1[soft,connection-reset] received, process restarting
Thu Nov 05 13:26:04 2020 MANAGEMENT: >STATE:1604582764,RECONNECTING,connection-reset,,,,,
Thu Nov 05 13:26:04 2020 Restart pause, 5 second(s)
Thu Nov 05 13:26:09 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
Thu Nov 05 13:26:09 2020 Attempting to establish TCP connection with [AF_INET]194.207.146.67:8443 [nonblock]
Thu Nov 05 13:26:09 2020 MANAGEMENT: >STATE:1604582769,TCP_CONNECT,,,,,,
Thu Nov 05 13:26:19 2020 TCP: connect to [AF_INET]194.207.146.67:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Thu Nov 05 13:26:24 2020 MANAGEMENT: >STATE:1604582784,TCP_CONNECT,,,,,,
Thu Nov 05 13:26:34 2020 TCP: connect to [AF_INET]194.207.146.67:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Thu Nov 05 13:26:39 2020 MANAGEMENT: >STATE:1604582799,TCP_CONNECT,,,,,,
Thu Nov 05 13:26:49 2020 TCP: connect to [AF_INET]194.207.146.67:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Thu Nov 05 13:26:54 2020 MANAGEMENT: >STATE:1604582814,TCP_CONNECT,,,,,,
Thu Nov 05 13:27:04 2020 TCP: connect to [AF_INET]194.207.146.67:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Thu Nov 05 13:27:09 2020 MANAGEMENT: >STATE:1604582829,TCP_CONNECT,,,,,,
Thu Nov 05 13:27:20 2020 TCP: connect to [AF_INET]194.207.146.67:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.
Thu Nov 05 13:27:25 2020 MANAGEMENT: >STATE:1604582845,TCP_CONNECT,,,,,,
Thu Nov 05 13:27:35 2020 TCP: connect to [AF_INET]194.207.146.67:8443 failed, will try again in 5 seconds: The system tried to join a drive to a directory on a joined drive.



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  • 0

    Hi all, I know this doesn't resolve my problem but just an update.  - I've formatted the PC and done a full re-install of windows 10. (As I couldn't find what had changed causing the PC to stop working).. this has allowed the VPN to start working again.  (10 more to do now). I'm it will appear again once the update works it way back on to the PC. i'll try to keep my eyes open for it.

Reply
  • 0

    Hi all, I know this doesn't resolve my problem but just an update.  - I've formatted the PC and done a full re-install of windows 10. (As I couldn't find what had changed causing the PC to stop working).. this has allowed the VPN to start working again.  (10 more to do now). I'm it will appear again once the update works it way back on to the PC. i'll try to keep my eyes open for it.

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