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SSL VPN does not connect after upgrade to SFOS 18.0.3 MR-3

April Beachy

We upgraded one of our Firewalls to SFOS 18.0.3 MR-3 from 18.0.1 MR1 and our SSL VPN clients quit working.

We get the error:

the system tried to join a drive to a directory on a joined drive

Any thoughts on the cause?



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  • 0

    I migrated to MR3 and my SSLVPN is now not working right. Clients that were previously configured on a laptop and iphone are working. But new clients are unable to connect and also old clients that had their profile removed and re-added. I opened a support ticket and they want me to remove my certificate and re add it, but I don't really want to do that because I'm afraid all the old clients they are currently working will stop working.

    I'm in the process now of setting my old non Sophos firewall just for SSL VPN

  • 0 in reply to David Zambrano

    I wonder if there has been any technical background communicated by Sophos here about the many VPN issues after the recent upgrades. These problems are massive - especially in those Covid times. And something as basic as SSL VPN which has been working for at least a decade now, also with Sophos products, MUST simply work.

    We will have a meeting with a Sophos senior tech where we also discuss current support quality issues and if he cannot guarantee us, that SSL VPN will survive v18.0.1 MR1 to MR3 upgrade for all users, we will surely not upgrade.

    David Zambrano is already migrating it's SSL VPN Users to a different firewall. Sophos, you really must improve this product.

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  • 0 in reply to David Zambrano

    I wonder if there has been any technical background communicated by Sophos here about the many VPN issues after the recent upgrades. These problems are massive - especially in those Covid times. And something as basic as SSL VPN which has been working for at least a decade now, also with Sophos products, MUST simply work.

    We will have a meeting with a Sophos senior tech where we also discuss current support quality issues and if he cannot guarantee us, that SSL VPN will survive v18.0.1 MR1 to MR3 upgrade for all users, we will surely not upgrade.

    David Zambrano is already migrating it's SSL VPN Users to a different firewall. Sophos, you really must improve this product.

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