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HA Active-Passive XG310 not working

Hung Ho

Hi,

I'm new to configure HA for both XG310, both XG310 establish HA not properly. 

On the XG node1 it shows:

go to System Services>High Availability:

1. The "Serial Number" has a red "Standalone" next to it

2. The "Peer Serial Number" has a red "Faulty" next to it

On the XG node 2 it shows:

go to System Services>High Availability:

1. The "Serial Number" has a red "Not available" next to it

2. The "Peer Serial Number" has a red "Not available" next to it

Here is the applog.log from XG node1

Oct 29 18:44:21 enableha: enableha called from GUI
Oct 29 18:44:22 enableha: peer Port2 is found down, but going ahead... !!!
Oct 29 18:44:22 ha: fwm:allowha successfully done
Oct 29 18:44:29 ha: handle_stat_change: 0:5 [ NA=0 AUX=1 STAND=2 PRIM=3 FAULT=4 READY=5 GOTO_PRIM=6 ]
Oct 29 18:44:29 ha: handle_stat_change: no state transition required
Oct 29 18:44:30 ha: fwm:enableha successfully done
Oct 29 18:44:30 ha: going to start tracking the devices
Thu Oct 29 18:44:30 +07 2020 ha: trackdevice.sh: start tracking the device done
Oct 29 18:44:31 enableha: enableha on peer done
Oct 29 18:44:34 ha: handle_stat_change: 5:2 [ NA=0 AUX=1 STAND=2 PRIM=3 FAULT=4 READY=5 GOTO_PRIM=6 ]
Oct 29 18:44:34 ha: handle_stat_change: g_ha_hsc=1 is set.
Oct 29 18:44:34 ha: g_ha_transmode=1 [ CONFIG=1 INIT=2 EVENT=0 ]
Oct 29 18:44:34 ha: start tracking the device
Oct 29 18:44:34 ha: fwm:disablearpha successfully done
Oct 29 18:44:34 ha: ctsyncd started
Oct 29 18:44:34 ha: ctsyncd commited
Oct 29 18:44:34 ha: ctsyncd external cache flushed
Oct 29 18:44:34 ha: msync:applyha: stop tracking the monitoring interfaces
Oct 29 18:44:34 ha: msync:applyha: virtual macs are assigned
Oct 29 18:44:34 ha: msync:applyha: going to start tracking the monitoring interfaces
Thu Oct 29 18:44:34 +07 2020 ha: trackdevicewait.sh: device sleeping
Oct 29 18:44:37 ha: Restart DHCP / PPP client on event of enable ha
Oct 29 18:44:38 ha: networkd:dynaiface_client_start called
Oct 29 18:44:38 ha: msync:applyha: network part done
Oct 29 18:44:38 ha: fwm:applyha successfully done
Oct 29 18:44:38 ha: msync:garpha: send_arp 10.10.80.250 00:E0:20:11:0A:2F 10.10.80.255 ff:ff:ff:ff:ff:ff Port1
Oct 29 18:44:38 ha: msync:garpha: send_arp 2xx.xxx.xxx.xxx 00:E0:20:11:08:E8 2xx.xxx.xxx.xxx ff:ff:ff:ff:ff:ff Port2
Oct 29 18:48:20 ha: Booting up in XG310_WP02_SFOS 17.5.13 MR-13
Oct 29 18:48:20 ha: msync: before_start: lspci Port1 Port10 Port11 Port12 Port2 Port3 Port4 Port5 Port6 Port7 Port8 Port9
Oct 29 18:48:20 ha: msync: before_start: Port8 is static interface
Oct 29 18:48:29 ha: handle_stat_change: 0:5 [ NA=0 AUX=1 STAND=2 PRIM=3 FAULT=4 READY=5 GOTO_PRIM=6 ]
Oct 29 18:48:29 ha: handle_stat_change: g_ha_hsc=1 is set.
Oct 29 18:48:29 ha: handle_stat_change: 0:5 done.
Oct 29 18:48:29 ha: handle_stat_change: g_ha_hsc=0 is set.
Oct 29 18:48:33 ha: handle_stat_change: 5:2 [ NA=0 AUX=1 STAND=2 PRIM=3 FAULT=4 READY=5 GOTO_PRIM=6 ]
Oct 29 18:48:33 ha: handle_stat_change: g_ha_hsc=1 is set.
Oct 29 18:48:33 ha: g_ha_transmode=2 [ CONFIG=1 INIT=2 EVENT=0 ]
Oct 29 18:48:33 ha: starting system services
Oct 29 18:48:58 ha: ctsyncd started
Oct 29 18:49:05 disableha: disableha called from CLI
Oct 29 18:49:05 disableha: HA state transition is going on. Please try after a while. !!!
Oct 29 18:49:33 enableha: strongswan ha enabled
Thu Oct 29 18:49:56 +07 2020 ha: poststartupwait.sh: init sleeping
Thu Oct 29 18:50:06 +07 2020 ha: poststartupwait.sh: init sleeping over
Oct 29 18:44:38 ha: msync:garpha: send_arp 10.10.80.250 00:E0:20:11:0A:2F 10.10.80.255 ff:ff:ff:ff:ff:ff Port1
Oct 29 18:44:38 ha: msync:garpha: send_arp 2xx.xxx.xxx.xxx 00:E0:20:11:08:E8 2xx.xxx.xxx.xxx ff:ff:ff:ff:ff:ff Port2
Thu Oct 29 18:50:08 +07 2020 ha: trackdevice.sh: start tracking the device done
Oct 29 18:50:08 ha: mail sent successfully
Oct 29 18:50:08 ha: initcomp: 5:2 done.
Oct 29 18:50:08 ha: initcomp: g_ha_hsc=0 is set.
Thu Oct 29 18:50:08 +07 2020 ha: poststartupwait.sh: init state transition done
Oct 29 19:01:41 disableha: disableha called from CLI

Here is the applog.log from XG node2

Oct 29 18:42:00 enableha: enableha called from PEER
Oct 29 18:42:00 ha: fwm:allowha successfully done
Oct 29 18:42:00 enableha: strongswan ha enabled
Oct 29 18:42:00 enableha: HA is enabled now.
Oct 29 18:53:02 ha: sync_message: failed !!!
Oct 29 18:56:05 ha: msync:manage accessip on Port5 add
Oct 29 18:56:40 ha: msync:manage accessip on Port4 add
Oct 29 18:57:03 ha: msync:manage accessip on Port3 add
Oct 29 18:57:27 ha: sync_message: failed !!!
Oct 29 19:01:54 disableha: disableha called from CLI
Oct 29 19:01:55 ha: msync:disableha: original macs are assigned
Oct 29 19:01:58 ha: msync:disableha: send_arp 10.10.80..251 C8:4F:86:05:32:D0 10.10.80..255 ff:ff:ff:ff:ff:ff Port1
Oct 29 19:01:58 ha: msync:disableha: send_arp C8:4F:86:05:32:D1 255.255.255.255 ff:ff:ff:ff:ff:ff Port2
Oct 29 19:01:58 ha: msync:disableha: send_arp failed for Port2 !!!
Oct 29 19:01:58 ha: msync:disableha: send_arp C8:4F:86:05:32:D2 255.255.255.255 ff:ff:ff:ff:ff:ff Port3
Oct 29 19:01:58 ha: msync:disableha: send_arp failed for Port3 !!!
Oct 29 19:01:58 ha: msync:disableha: send_arp C8:4F:86:05:32:D3 255.255.255.255 ff:ff:ff:ff:ff:ff Port4
Oct 29 19:01:58 ha: msync:disableha: send_arp failed for Port4 !!!
Oct 29 19:01:58 ha: msync:disableha: send_arp C8:4F:86:05:32:D4 255.255.255.255 ff:ff:ff:ff:ff:ff Port5
Oct 29 19:01:58 ha: msync:disableha: send_arp failed for Port5 !!!
Oct 29 19:01:58 ha: msync:disableha: send_arp 10.10.2.42 C8:4F:86:05:32:D7 10.10.2.255 ff:ff:ff:ff:ff:ff Port8
Oct 29 19:01:58 ha: Restart DHCP / PPP client on event of enable ha
Oct 29 19:01:58 ha: networkd:dynaiface_client_start called
Oct 29 19:01:58 ha: msync:disableha: network part done
Oct 29 19:01:58 ha: fwm:disableha successfully done
Oct 29 19:01:58 ha: Mail not configured !!!
Oct 29 19:02:11 disableha: strongswan ha disabled
Oct 29 19:02:11 disableha: disableha done
Oct 29 19:12:36 enableha: enableha called from PEER
Oct 29 19:12:37 ha: fwm:allowha successfully done
Oct 29 19:12:37 enableha: strongswan ha enabled
Oct 29 19:12:37 enableha: HA is enabled now.
Oct 29 19:21:01 disableha: disableha called from GUI
Oct 29 19:21:02 ha: msync:disableha: original macs are assigned
Oct 29 19:21:05 ha: msync:disableha: send_arp 10.10.80..251 C8:4F:86:05:32:D0 10.10.80..255 ff:ff:ff:ff:ff:ff Port1
Oct 29 19:21:05 ha: msync:disableha: send_arp C8:4F:86:05:32:D1 255.255.255.255 ff:ff:ff:ff:ff:ff Port2
Oct 29 19:21:05 ha: msync:disableha: send_arp failed for Port2 !!!
Oct 29 19:21:05 ha: msync:disableha: send_arp C8:4F:86:05:32:D2 255.255.255.255 ff:ff:ff:ff:ff:ff Port3
Oct 29 19:21:05 ha: msync:disableha: send_arp failed for Port3 !!!
Oct 29 19:21:05 ha: msync:disableha: send_arp C8:4F:86:05:32:D3 255.255.255.255 ff:ff:ff:ff:ff:ff Port4
Oct 29 19:21:05 ha: msync:disableha: send_arp failed for Port4 !!!
Oct 29 19:21:05 ha: msync:disableha: send_arp C8:4F:86:05:32:D4 255.255.255.255 ff:ff:ff:ff:ff:ff Port5
Oct 29 19:21:05 ha: msync:disableha: send_arp failed for Port5 !!!
Oct 29 19:21:05 ha: msync:disableha: send_arp 10.10.2.42 C8:4F:86:05:32:D7 10.10.2.255 ff:ff:ff:ff:ff:ff Port8
Oct 29 19:21:05 ha: Restart DHCP / PPP client on event of enable ha
Oct 29 19:21:05 ha: networkd:dynaiface_client_start called
Oct 29 19:21:09 ha: msync:disableha: network part done
Oct 29 19:21:09 ha: fwm:disableha successfully done
Oct 29 19:21:09 ha: Mail not configured !!!
Oct 29 19:21:21 disableha: strongswan ha disabled
Oct 29 19:21:21 disableha: disableha done



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Parents Reply
  • +1 in reply to Hung Ho

    I've just established the HA worked after getting fail for the first time.

    I made some changes to appliances before trying to enable HA for the second time. Below I did:

    - Upgrade both appliances to the latest firmware 17.14 MR-14.
    - Reset factory on the Aux appliance.
    - Unbind all the interface on the Aux appliance, except the HA link port.

    During the enable HA process, I got this event on applog.log, did it important?
    Nov 04 19:10:22 ha: failure in syncing patterns from primary!!!

    After enabling HA successful, services like SSL-VPN, IPSec VPN, NAT webs,... not stable for a while, after a couple of minutes those services are back to normal. Is this transition a normal process? 

    Regards,

    Hung

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