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Sophos Connect Configuration Profile for iOS cannot be downloaded from User Portal

Martin Petrov

Hello,

Sophos XG 18.0.3 Home user here. Since updating to 18.0.3 (in my case reconfiguring from scratch), I'm unable to download the configuration profile for iOS for the Sophos Connect VPN from the User Portal:

When I click on the Install button, the system just logs me out of the User Portal. I tried with different browsers on both iOS and macOS - same behaviour.

Anybody else replicating the issue?


Regards,

Martin



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