Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 15 replies
  • Subscribers 27 subscribers
  • Views 2027 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Can't connect to the Internet

Adam Adam

Hello Team,

I'm currently using Sohpos xg 230 but lately it has been really slow. This is how the network to designed, I have 2 ISP's(First WAN IP 41.x.x.29/30 & 105.x.x.24/30) terminating on the Sohpos on PortA2 and A5 while using PortA4 as my LAN Port. The interesting part is traffic originating from LAN "Ping" can reach the Sohpos WAN IP (41.x.x.30/30 & 105.x.x.25/30) but can't reach the ISP Gateway which is 41.x.x.29 & 105.x.x.24. 

Please assist



This thread was automatically locked due to age.

Top Replies

  • in reply to Adam Adam +1

    Hello Adam,

    Thank you for the follow-up!

    Oh then it sounds like the Xg might be locking up or hanging! However when this happens usually you can't access via SSH either or console in.

    Please try running the following commands:

    console> system firewall-acceleration disable

    console> system auto-reboot-on-stall enable

    After running the commands above, please monitor if the issue happens again.

    Also try seeing if there is any core dump in the device 

    # ls -lah /var/cores

    Jump to answer
Parents
  • 0

    Hi,

    I would suggest you try editing both WAN interfaces, but make no changes and save them.

    What type on external connections are you using?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • 0

    Hi,

    I would suggest you try editing both WAN interfaces, but make no changes and save them.

    What type on external connections are you using?

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

Children