This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Internet issue after changing WAN to DHCP from PPOE

SCRH IT over 5 years ago

frequently facing “unable to load webpage” issue

Sophos error page on LAN computer browser.

please help

This thread was automatically locked due to age.

Top Replies

Nitin Mirchandani over 5 years ago +1

My fellow Etisalat sufferer I have yet to see any ONT provided by Etisalat which does the pppoe for you and provides dhcp to your Wan. Maybe, you have logged into the Huewai provided Fiber box, were…

Parents

0 rfcat_vk over 5 years ago

Why did you change from PPoE to DHCP, they are different connection methods?

Ian

XG115W - v19.5.1 mr-1 - Home

If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 SCRH IT over 5 years ago in reply to rfcat_vk

The ISP provider changed the ONT.

could you please help me to fix the issue?
Cancel
Vote Up 0 Vote Down

Cancel
0 SCRH IT over 5 years ago in reply to rfcat_vk

The isp provided me 10: range, but our network is in 192.168.1.1.

Will the issue get fixed if I change the isp address to a c class IP?
Cancel
Vote Up -1 Vote Down

Cancel
0 rfcat_vk over 5 years ago in reply to SCRH IT

No,, changing the address will not fix the issue, is your modem in bridge mode?

you said your internal address is 192.168.x.x, why have you setup the dhcp server with a 10 range.?

ian

XG115W - v19.5.1 mr-1 - Home

If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 SCRH IT over 5 years ago in reply to SCRH IT

I don't have access to the modem. The ISP manages it.

They are using DHCP i think.
Cancel
Vote Up 0 Vote Down

Cancel
0 rfcat_vk over 5 years ago in reply to SCRH IT

Hi, you did not answer all of my questions.

ian

XG115W - v19.5.1 mr-1 - Home

If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 SCRH IT over 5 years ago in reply to rfcat_vk

But the DHCP in sophos is not using.
Cancel
Vote Up 0 Vote Down

Cancel
0 SCRH IT over 5 years ago in reply to SCRH IT

It is disabled
Cancel
Vote Up 0 Vote Down

Cancel
0 rfcat_vk over 5 years ago in reply to SCRH IT

Based on what you are saying you do not need a Nat on your XG. The failing bit sounds like your isp has issues with their gateway router. You best follow up wit them.

ian

XG115W - v19.5.1 mr-1 - Home

If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 LuCar Toni over 5 years ago in reply to rfcat_vk

NAT in V18 would help in case of such problems. If you are running V18, simply enable the default SNAT on the bottom of the NAT window.

__________________________________________________________________________________________________________________
Cancel
Vote Up 0 Vote Down

Cancel
0 rfcat_vk over 5 years ago in reply to LuCar Toni

Please let me try to understand your answer. You are advising a double Nat might fix his website access, but if he is using the web proxy it will not go through the Nat, correct?

XG115W - v19.5.1 mr-1 - Home

If a post solves your question please use the 'Verify Answer' button.
Cancel
Vote Up 0 Vote Down

Cancel
0 LuCar Toni over 5 years ago in reply to rfcat_vk

Basically a SNAT will not "harm". SNAT is something, this will properly not fix the root cause but can fix many problems in the own network.

__________________________________________________________________________________________________________________
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 LuCar Toni over 5 years ago in reply to rfcat_vk

Basically a SNAT will not "harm". SNAT is something, this will properly not fix the root cause but can fix many problems in the own network.

__________________________________________________________________________________________________________________
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data