Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 14 replies
  • Answers 1 answer
  • Subscribers 28 subscribers
  • Views 4142 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

service crreport dead

IT_Chemes

I mean after update to 17.5.14 MR-14-1 (CR50iNG) asi red services indicator and detail say crreport dead. Trying start crreport service say 503 Service Failed. Command tail -f crreportdb.log show this:

9390 2020-09-23 14:29:50.341 CESTLOG:  database system is shut down
9465 2020-09-23 14:30:06.079 CESTLOG:  database system was shut down at 2020-09-23 14:29:50 CEST
9464 2020-09-23 14:30:06.144 CESTLOG:  database system is ready to accept connections
9468 2020-09-23 14:30:06.144 CESTLOG:  autovacuum launcher started
9471 2020-09-23 14:30:06.643 CESTFATAL:  role "pgroot" does not exist
9464 2020-09-23 14:30:06.654 CESTLOG:  received fast shutdown request
9464 2020-09-23 14:30:06.654 CESTLOG:  aborting any active transactions
9468 2020-09-23 14:30:06.654 CESTLOG:  autovacuum launcher shutting down
9466 2020-09-23 14:30:06.655 CESTLOG:  shutting down
9466 2020-09-23 14:30:06.920 CESTLOG:  database system is shut down

I mean role pgroot does not exist is problem? What to do?



This thread was automatically locked due to age.
Parents Reply
  • +1 in reply to IT_Chemes

    Hello Ivan,

    The crreport is for Cyberroam reporting data base, which contains the report data of cyberoam, the XG doesn't use this which is why it shows as Dead. It however shouldn't affect any daily function, and this will resolved on 17.5 MR16 (no ETA).

    Regards,

Children
No Data