WebAdmin page just downloads "login.jsp" and then nothing happens

Question

This just started happening yesterday. I can no longer access the XG v18 WebAdmin page. Each time I attempt to access it using iPad, iPhone or Mac it asks to download "login.jsp" then nothing happens. I am going to try my Windows laptop next. At the moment, I have no way of accessing the XG.

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Casual_User · Answer

Well I lost Webadmin access again this week. This time the web browser gave a proxy error. A restart didn&rsquo;t work. I decided to reinstall. Installing the firmware went fine. I couldn&rsquo;t install the backup without strange errors (bus error) and the firewall freezing. After a few attempts I selected &ldquo;Reset to Factory Defaults&rdquo;. When it rebooted, it did not recognize the hard drive. That made me consider that the hard drive was failing. Luckily I had a spare hard drive. After installing the new hard drive and reinstalling the firmware, the XG seems to be working normally. It appears it was a faulty hard drive. 
 I thought that I would have had difficulty installing the firmware on a faulty hard drive.