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Scan Email Content - Cannot verify server identity

msaggers

Hi Community,

I see this issue was raised a few years ago but didnt experience the issue on SophosOSv17 when I enabled emailed IMAP(S) scanning. 

Since upgrading to V18, I have not been able to enable scanning of email content per the below image.  This is an important function for me as I dont run individual AV scanning services.

My mail provider is TPG and I use IMAPS.

using iPhone 11 with iOS 13.6

Any ideas?

 



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  • 0

    Hi Matt,

    My experience. You need to install the ca, then delete the imap accounts from the iPhone, power it off and on, then re-install the email accounts. Accepts the trust of the presented ca and it should work.

    ian

    XG115W - v19.5.1 mr-1 - Home

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  • 0 in reply to rfcat_vk

    thanks Ian, you're hot on this forum!

    I couldn't see anything on how to install the cert, assuming its a Sophos CA I need.

    Are there any KBs that have instruction for this?

    Cheers,

    Matt

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