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Ports drop udp 5060

Baraka Njare

i HAVE A yealink sip phone but it cant register to the sip server port gets drop seem like my firewall rule 4 is the cause please assist, a bit new to sophos

 

 

 

 



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  • FormerMember
    +1 FormerMember

    Hi  

    Thank you for reaching out to the Community! 

    Is your SIP server in your local network? What are the SIP server and your phone IP address?

    Could you please provide the screenshots of your firewall rule 4? 

    Is the SIP module loaded on the firewall? 

    Could you please check by running the following command from the console? 

    • console> system system_modules show

    Thanks,

  • 0 in reply to FormerMember

    Hello H_Patel,

     

    I think we talked on twitter posted it there too..... i have done the command

     

     

    module seem to be up.

     

    added the LAN_LAN

     

     

    but still fails

  • 0 in reply to Baraka Njare

    Hi,

    where is your SIP server? Your firewall rule implies it is on a different network on your LAN.

    Looking at your error messages you need to change the destination to WAN. You do not need a rule to allow traffic on the same network, your switch should be managing that.

    Ian

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  • 0 in reply to Baraka Njare

    Hi,

    where is your SIP server? Your firewall rule implies it is on a different network on your LAN.

    Looking at your error messages you need to change the destination to WAN. You do not need a rule to allow traffic on the same network, your switch should be managing that.

    Ian

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