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Pattern and firmware UP2Date error 18029 "Failed to check for updates"

Hi,

I have an issue with updating the pattern and firmware files. When checking for updates I get an error Failed to check for updates error 18029.

output of /log/u2d.log

 

DEBUG     Jul 16 10:06:02 [31700]: --fwversion = 17.5.12.664

DEBUG     Jul 16 10:06:02 [31700]: --productcode = CN
DEBUG     Jul 16 10:06:02 [31700]: --model = SF01V
DEBUG     Jul 16 10:06:02 [31700]: --vendor = AZ02
DEBUG     Jul 16 10:06:02 [31700]: --pkg_ips_version = 9.17.14
DEBUG     Jul 16 10:06:02 [31700]: --pkg_ips_cv = 14.0
DEBUG     Jul 16 10:06:02 [31700]: --pkg_atp_version = 1.0.0302
DEBUG     Jul 16 10:06:02 [31700]: --pkg_atp_cv = 1.00
DEBUG     Jul 16 10:06:02 [31700]: --pkg_savi_version = 1.0.15676
DEBUG     Jul 16 10:06:02 [31700]: --pkg_savi_cv = 1.00
DEBUG     Jul 16 10:06:02 [31700]: --pkg_avira_version = 1.0.408054
DEBUG     Jul 16 10:06:02 [31700]: --pkg_avira_cv = 4.00
DEBUG     Jul 16 10:06:02 [31700]: --pkg_apfw_version = 11.0.012
DEBUG     Jul 16 10:06:02 [31700]: --pkg_apfw_cv = 1.00
DEBUG     Jul 16 10:06:02 [31700]: --pkg_waf_version = 1.0.0006
DEBUG     Jul 16 10:06:02 [31700]: --pkg_waf_cv = 1.00
DEBUG     Jul 16 10:06:02 [31700]: --pkg_sslvpn_version = 1.0.007
DEBUG     Jul 16 10:06:02 [31700]: --pkg_sslvpn_cv = 1.00
DEBUG     Jul 16 10:06:02 [31700]: --pkg_ipsec_version = 1.4.001
DEBUG     Jul 16 10:06:02 [31700]: --pkg_ipsec_cv = 1.00
DEBUG     Jul 16 10:06:02 [31700]: --pkg_clientauth_version = 1.0.0019
DEBUG     Jul 16 10:06:02 [31700]: --pkg_clientauth_cv = 2.00
DEBUG     Jul 16 10:06:02 [31700]: --pkg_redfw_version = 2.0.019
DEBUG     Jul 16 10:06:02 [31700]: --pkg_redfw_cv = 2.00
DEBUG     Jul 16 10:06:02 [31700]: --sfmversion = --oem
DEBUG     Jul 16 10:06:02 [31700]: Added new server : Host - , Port - 8443
DEBUG     Jul 16 10:06:02 [31700]: Final query string is :
?&serialkey='...................deviceid=.................&fwversion=17.5.12.664&productcode=CN&appmodel=SF01V&appvendor=AZ02&useragent=SF&oem=&pkg_ips_version=9.17.14&pkg_ips_cv=14.0&pkg_atp_version=1.0.0302&pkg_atp_cv=1.00&pkg_savi_version=1.0.15676&pkg_savi_patch=2&pkg_savi_cv=1.00&pkg_avira_version=1.0.408054&pkg_avira_patch=2&pkg_avira_cv=4.00&pkg_clientauth_version=1.0.0019&pkg_clientauth_cv=2.00&pkg_apfw_version=11.0.012&pkg_apfw_cv=1.00&pkg_redfw_version=2.0.019&pkg_redfw_cv=2.00&pkg_waf_version=1.0.0006&pkg_waf_cv=1.00&pkg_sslvpn_version=1.0.007&pkg_sslvpn_cv=1.00&pkg_ipsec_version=1.4.001&pkg_ipsec_cv=1.00&sfmversion=--oem
DEBUG     Jul 16 10:06:02 [31700]: Response code : 0
DEBUG     Jul 16 10:06:02 [31700]: Response body :

DEBUG     Jul 16 10:06:02 [31700]: Response length : 0
ERROR     Jul 16 10:06:02 [31700]: Response not parsed successfully.
ERROR     Jul 16 10:06:02 [31700]: FATAL : Error in parsing response, exiting.

 

Is there a trick to fix this? I found out a little late, so I'm running on pretty old versions of patterns



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