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Bridge not connecting to router

I just finished installing Sophox XG on Hyper-V. When my laptop is connected to the firewall's LAN, I do not get any internet. My WAN does not seem to be communicating to my router (or even my switch if plugged into that). I don't know if I need to make a new policy (I haven't touched the rules/policies). The network config is all correct, the gateway IP is set to the correct IP of my router. Any ideas?

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0 rfcat_vk over 5 years ago

Hi,

you will need to check your Hyper-V configuration to ensure the XG interfaces are talking to the Hyper-V interfaces.

Ian
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0 Kolt Litrenta over 5 years ago in reply to rfcat_vk

I think the hyper v configuration works. The first time I installed the firewall, my laptop was connected to the firewall lan port and the firewall wan was connected to the switch, and it worked - I was able to get internet but not when the wan was connected to the router. After, I decided to reinstall. All of the reinstallations did not work like the first time. LAN seems to work fine, if plug the lan port in the switch whee my laptop is plugged into, I can access the firewall and other local computers.

I will recheck the wan adapter when I get a chance but I am almost certain it works.

I've spent all afternoon and evening trying to get the wan up. So eager to get everything in place.
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0 rfcat_vk over 5 years ago in reply to Kolt Litrenta

Hi Kolt,

does the XG show the WAN interface as being connected?

Ian
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0 Kolt Litrenta over 5 years ago in reply to Kolt Litrenta

I get internet on the server the VM is hosted on actually, which is really good news, but internet won't go through lan to switch but I can reach the web management local ip

Edit: I think if has something to do with 'allow management operating system to share this network adapter' switched on through Hyper V
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0 Kolt Litrenta over 5 years ago in reply to rfcat_vk

Sorry - I did not see your post above my latest reply as I was on mobile. How would I be able to determine if the WAN has an uplink?

This is what I have seen -

additionally, on the VM's host which can successfully connect to the internet as I have it enabled for the OS to share the WAN port (in my previous reply), I cannot login in to my router that passes through the internet to the server (192.168.1.1)
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0 rfcat_vk over 5 years ago in reply to Kolt Litrenta

Hi,

you appear to have the XG in bridge mode and the red dot indicates that the link is down.

Ian
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0 Kolt Litrenta over 5 years ago in reply to rfcat_vk

How would I be able to get the link on? Do I have to edit anything after a fresh install? or make any new policies, like is it locked down by default? Thank you
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0 rfcat_vk over 5 years ago in reply to Kolt Litrenta

Hi Kolt,

the link is not down by default, it implies that the WAN check cannot access the reference network, please check NETWORK -> WAN link Manager to see what it is using as a check point.

Now, why are you using the XG in bridge mode?

Ian
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0 Kolt Litrenta over 5 years ago in reply to rfcat_vk

I will check this first thing tomorrow. I am using the XG in bridge mode as I would like to take advantage of the firewall/intrusion protection system while still using my own router (Unifi Gateway).
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0 rfcat_vk over 5 years ago in reply to Kolt Litrenta

Hi Kolt,

what does a unifi gateway give you that the XG doesn't?

Ian
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