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IOS devices do not get IP from guest wifi

Ad Buckens

I followed all instructions to set up a guest wifi network on the sophos 86x. A hotspot is defined, the network is broadcasting but connection is aborted and 169 ip-address is assigned. Any tips?



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    Hello Ad Buckens,

    Thank you for contacting the Sophos Community.

    Would you mind sharing some screenshots of your configuration, I take it you have configured and enable the DHCP for the Guest Wifi. 

    Is this affecting only iOS devices? IF you try with a laptop does it get an IP?

    What firmware version of the XG are you running?

    Regards,

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  • 0

    Hello Ad Buckens,

    Thank you for contacting the Sophos Community.

    Would you mind sharing some screenshots of your configuration, I take it you have configured and enable the DHCP for the Guest Wifi. 

    Is this affecting only iOS devices? IF you try with a laptop does it get an IP?

    What firmware version of the XG are you running?

    Regards,

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