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Web policy not working

MMASLOUH over 5 years ago

Hello,

Im trying to block social network websites and video hosting websites like youtube, but the web policy options not work.

I tried with the "C I P A" policy and the default workplace policy (i added social network and video hosting) but nothing block these categories.

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0 MMASLOUH over 5 years ago

After restarting the appliance the policies start applying. the big problem is i can't restart more than 20 device every time.

Before restart the appliance, i noticed that all websites showing as uncategorized. Even policy test not work.

After restart de appliance, everything works well.
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0 MMASLOUH over 5 years ago in reply to MMASLOUH

This is another device

Before restart

After restart
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0 Badrobot over 5 years ago in reply to MMASLOUH

Just a thought but can you disable and enable the rule that the web policies applies to, to see if that would make the change take?
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0 Badrobot over 5 years ago in reply to MMASLOUH

Just a thought but can you disable and enable the rule that the web policies applies to, to see if that would make the change take?
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0 MMASLOUH over 5 years ago in reply to Badrobot

Badrobot said:

Just a thought but can you disable and enable the rule that the web policies applies to, to see if that would make the change take?

Same problem, still showing "Uncategorized" and everything is allowed.
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0 rfcat_vk over 5 years ago in reply to MMASLOUH

Hi,

have you installed the XG CA on every device? You are not decrypting and scaring so everything will pass.

Ian
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0 MMASLOUH over 5 years ago in reply to rfcat_vk

rfcat_vk said:

Hi,

have you installed the XG CA on every device? You are not decrypting and scaring so everything will pass.

Ian

yeah i tried this install the CA in the user computer but i got same problem, i think there is no relation between the CA and this problem cuz the CA is only necessary to decrypt SSL.
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0 rfcat_vk over 5 years ago in reply to MMASLOUH

Hi,

where do your devices get their DNS results from, the XG or external DNS? If your devices aren't using the XG DNS the XG will not be able to classify the URLs.

Ian
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