Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 4 replies
  • Answers 1 answer
  • Subscribers 27 subscribers
  • Views 1186 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Microsoft Edge Sync

Simcfc73

Hi,

I have started rolling out Microsoft Edge but for some reason Edge sync is not gettign through the firewall and our support company cannot find a solution.

I can't see anything being blocked but the sync service in Edge just says cannot connect.

If I enable a firewall policy for the PC in question and allow everything through it starts working.

I've allowed all the Azure sites through already.

I can't work out how to diagnose this, I've looked at Wireshark and can't see anything obvious. Is there a way on the XG box I can see what's going on? Like I say.. there is nothing being blocked that I can see.



This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    do you have decrypt and scan enabled for the firewall rule? You might find that the application does not like decrypt and scan which will not show as an error in the XG logviewer.

    You will ned to add some exceptions to scanning.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hi,

     

    We can't find what to add to the exceptions to get it to work. 

    We've added all the Microsoft and azure services already to no avail.

  • 0 in reply to Simcfc73

    Hi,

    please post a copy of the firewall rule that the traffic is going through and you MS exception list.

    I suspect if you search the forums you will find an updated list from another user.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    I sorted it

    These addresses were missing from the Sophos KB relating to Office 365 exception.

    *.aadrm.com, *.azurerms.com, *.informationprotection.azure.com, ecn.dev.virtualearth.net, informationprotection.hosting.portal.azure.net

Reply Children
No Data
Cookie Information Banner