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Discussions Cannot see usernames in logs on XG

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Cannot see usernames in logs on XG

Andrew Conaway over 5 years ago

AD authentication is working but for some reason when I try to lookup employee internet traffic logs don't show a username, only their IP address.

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0 emmosophos over 5 years ago

Hello Andrew,

Thank you for contacting the Sophos Community.

Make sure that the Firewall rule where users that authenticate using AD have the Match known users enabled.

As well as the Log traffic option is enabled in that Firewall rule.
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0 Andrew Conaway over 5 years ago in reply to emmosophos

Easy enough, but what will happened to users who are not known? Will they still hit same allowed rule or will their traffic be dropped?
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0 Andrew Conaway over 5 years ago in reply to emmosophos

Easy enough, but what will happened to users who are not known? Will they still hit same allowed rule or will their traffic be dropped?
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0 LuCar Toni over 5 years ago in reply to Andrew Conaway

User authentication is used as a replacement of the Source IP.

Rephrase it: Firewall uses Source IP, Destination IP and Service to apply a rule to the traffic.

XG can replace the Source IP parameter with a Username, if the user is authenticated (Live Users).

You can activate authentication in the firewall, it will apply this rule only to authenticated users.

You can activate "Show captive portal to unknown user", it will throw a way to authenticate to all IPs, which are not known.
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